Package handling and storage fees Package Weight Outbound handling fees will be applied to all packages and freight, regardless of carrier, in addition to shipping/transportation fees. FedEx Office will not make arrangements for freight or third party courier transportation and/or pickup. Outbound packages and freight to be picked up by a third party courier should be coordinated directly with those vendors, and communication should be sent to FedEx Office, indicating when those items will be picked up. FedEx Express® shipping boxes and airbill forms are available and are complimentary. All outbound packages must have a completed carrier airbill affixed to each package. Upon your departureįedEx Office offers pack and ship services and packaging supplies, such as boxes, tape, etc., which are also available for purchase at the FedEx Office business center. Release signatures are captured at the time of package pickup or package delivery to the recipient. In order to maintain the proper chain of custody, FedEx Office requires the package recipient’s signature before a package can be released from FedEx Office. Package deliveries should only be scheduled after the recipient has completed the check-in process. Packages, pallets, crates, display cases and other heavier items may be scheduled for delivery by contacting our staff at 702.207.2724 a delivery fee will apply. Packages will be available for pickup at the FedEx Office business center a handling fee will apply. A guest with authorization to sign for the delivery and approve any charges for handling and delivery fees must be present in the suite. FedEx Office is not authorized to leave packages in guest suites that are not occupied. In most cases, FedEx Office will complete delivery or pickup of packages to guest suites at The Cosmopolitan of Las Vegas, but please check with the business center for specific delivery limitations that may exist. Please note that FedEx Office team members cannot lend out any moving equipment to a guest, which includes pallet jacks, dollies, and flatbed carts. If you are using a drayage company or decorator for exhibitor packages, these packages must be shipped directly to the drayage company or decorator specified address. If any drayage or parcels require overnight storage, FedEx Office will request handling fees be collected from the decorator. In cases where a drayage company or decorator is used, FedEx Office team members will release any drayage directly to the decorator if they are onsite when the shipments arrive. In most cases, FedEx Office will complete delivery or pickup of packages within the conference and meeting rooms, lobby area and guest suites of The Cosmopolitan of Las Vegas, but please check with the business center for specific delivery limitations that may exist. If you have any special needs such as refrigeration requirements, after hours delivery requests or changes to your meeting dates or rooms, please work directly with your Event Services Manager who will communicate these needs to FedEx Office in advance of your event. Meeting organizers and participants are encouraged to reach out to FedEx Office in advance of shipping their items to The Cosmopolitan of Las Vegas with any specific questions. Package deliveries should only be scheduled after the recipient has checked into the hotel. For more information on package retention, the Return to Sender process, or to schedule package deliveries, please contact the FedEx Office Business Center at 702.207.2724. If a package has not been picked up and no contact information is provided, the package will be returned to the sender, who will be responsible for all additional shipping fees. Shipments are held for a limited number of days.
Please do not ship any items to the attention of the Hospitality Manager or Catering & Conference Manager, unless the items are specifically for their use (i.e., hotel specifications, rooming lists, signed documents) this includes any room drops or deliveries to any other area of The Cosmopolitan of Las Vegas.
Use the name of the recipient who will be on-site to receive and sign for the package(s).
Please schedule your shipment(s) to arrive 3–4 days prior to the event start date to avoid additional storage fees. All guest and event packages being shipped to the hotel must follow the address label standards (illustrated below) to prevent package routing delays. Package shipping instructions Preparing your shipmentįedEx Office is committed to providing you with an outstanding experience during your stay.
#AMAZON UNCLAIMED PACKAGES LAS VEGAS FREE#
Please feel free to ask a Business Center team member to provide details about our environmental policy. The Cosmopolitan Business Center is committed to environmental stewardship in the air and on the ground. Orders may be placed online or in person. The Business Center offers both guest room billing and master account billing privileges.
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